We hope that you love the items you order from us!  However, if you are unsatisfied with an item, please note the following return guidelines:

• All returns must be in resellable condition (packaging intact and unopened, items unused and look like new).  Returns of used or damaged merchandise will not be accepted.
• Teacher's Tools reserves the right to examine and refuse damaged returned merchandise.
• All claims for credit, shortages and/or damages must be placed within ten days of receipt of merchandise.
• Bulletin Board Kits, Charts, Banners and Borders can only be returned to a retail location.  CD's and Software are not returnable.
• Items in resellable condition can be shipped back to Teacher's Tools within 30 days of purchase for a refund.
• The shipping cost of any returns remains the responsibility of the customer unless the merchandise is being returned because the order was incorrectly filled by us or the merchandise is defective.
• Shipping fees are not subject to refund.

When making a return to a Teacher's Tools location:

• Items in resellable condition can be returned with a receipt within 30 days. 
• Any returns over $10 will be eligible for exchange or store credit. 
• Returns of items purchased with a credit card can be refunded to the original credit card.

To make a return shipped to Teacher's Tools:

1. Email the returns department to get a return authorization number.
2. Send return with receipt to: Teacher's Tools, Attn: Returns, 1935 S Hwy 121, Lewisville, TX 75067.  Write return authorization number on outside of box.
3. Once the return department has processed the returned merchandise, they will contact you to credit the original purchasing credit card for the value of the merchandise.
4. Allow 1-2 billing cycles for any credit card refunds to appear on your statement.